So this is the comedic version of Buried.
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Operators are often trained to stay underwhelmingingly calm so no gripe from me.

Make the Operator a woman. Equal opportunity and all that. Funny, I presumed he was a she, until the Scouts bit.

Trying to think if I can add anything that hasn't already been said...

I don't think you nailed it entirely (little coffin joke there) but pretty darned close. Lots of nice lines.
Perhaps needs another punchline to finish?

Speaking of:
a niche service.  

I think this one deserves a bit more love than it's getting.
You'll score well with me. Funny and clever.

I got the humor, I got the blase attitudes, I got it all the jokes, I thought it was great as is...

Except for the phone in the back pocket bit. It just didn't ring true to me.

Funny how the suspension of disbelief works... My mind accepted everything else without question, but couldn't handle that. It doesn't need to be there, so delete it. (The phone, not my mind).

Great effort.

Hi writer,

Oh man… bad day at the office, lol. Could have been worse, could have been in the trunk of a car, going into one of those nasty compactors that turns the vehicle into a 3x3 box.  Mind you, fires a bitch as well. Not sure he was on a conveyer belt going into hell (literally), or a conveyor belt at a crematorium, or neither. Either way, it played out funny enough to warrant that kind of consideration on my end. Well done.

Very nice. Don’t know why the guy below the coffin had to use morse code, but hell doesn’t sound like it’s very technologically advanced. I really liked Paulo’s wise-guy character. Dialing 911 gets you a dispatcher, not an operator. And they ultimately determine which emergency service to send, so Paulo wouldn’t have the option to decline police involvement.

Writer,

Sorry to say that the comedy did not land for me. I know, subjective, but still... Actually, this is a pretty cool premise you have here that would have been perfect for a horror/thriller script. On a phone, buried underground? Lots of things to do with this is you so choose.

Steve

OK, It's a tough call. You're writing what you find funny. And that's exactly what you should be doing. Problem is, comedy is very subjective. But hell yeah, I totally agree with Libby, she’s onto something here.  This was light-hearted fun. I love your imagination- Got a good one. The only real gripe is make them completely opposite. I can see the characters though, that was a good job. Best of Irish luck! -A

I liked this one. I would suggest maybe end this with light from Hell showing the empty coffin. ???

Good read, and one that I will remember for a while.
Cindy

This one has now been sold, should be going into pre-production early next year.

Well done, Ant!
I liked this a lot and look forward to seeing it.

Excellent! Can't wait to see it. Congrats.

Quoted from AnthonyCawood This one has now been sold, should be going into pre-production early next year.

Wow, that’s awesome!  Many congrats.